Access to and use of www.tradetrainingperu.com (hereinafter the “Website”) are governed by these Terms and Conditions, without prejudice to any other specific terms and conditions that may be communicated to users. These terms shall apply to all acts and contracts executed or entered into between users and TRADE TRAINING S.A.C. (hereinafter “the Company”). Users agree to these terms when they make any transaction on the website or mobile app specified by the company on its official website or social media accounts.
In order to purchase the services offered on this site, you must read and accept the following Terms and Conditions, which govern the relationship between the company and users, as detailed below.
1. IDENTIFICATION INFORMATION
You are visiting the www.tradetrainingperu.com website, owned by TRADE TRAINING S.A.C., with Unique Taxpayer Registration No. 20536281682, registered under entry No. 12489052 in the Lima Registry of Legal Entities, with its address for these purposes at Avenida del Ejército No. 1180, Suite 801, Magdalena del Mar District, Province and Department of Lima, and with the following email and phone contact information: trade@tradetrainingperu.com / +51 956478136.
2. INTELLECTUAL PROPERTY
All intellectual property rights in the Website are owned by the Company. The use of any intellectual property rights without the Company’s prior, express, and written consent is prohibited.
The Company reserves the right to take all necessary administrative, civil, and criminal actions to protect and safeguard its intellectual and industrial property rights.
3. COPYRIGHT
The content, organization, graphics, designs, compilation, and other aspects of the Website are protected by intellectual property laws, which are regulated in the Republic of Peru by INDECOPI and internationally by treaties administered by the World Intellectual Property Organization (WIPO).
The copying, distribution, redistribution, use, or publication—in whole or in part—of the content of this Website is prohibited and punishable under national and international intellectual property laws. The publication or transmission of information or documents from this Website does not constitute a waiver of any protected rights related to such documents or information.
4. USER ACCESS AND REGISTRATION
Visitors to the Website may access and browse the Website or the App freely without having to register and/or subscribe, and may access the publicly available information.
Visitors to the Website may use or purchase services without creating a user account; to do so, they must fill out the contact form, which will include personal information so that the Company can contact them. The Company may contact visitors by phone or email to provide additional information, including information related to payments.
Users of the Website or the App are those who, after completing the registration process, will have access to specialized information intended for this type of user. To register as a Website User, you must be of legal age (18 years old) and have the legal capacity to enter into contracts; to do so, you must fill out a form with your personal information, consent to its processing by the Company, and expressly accept the terms and conditions, including electronically.
Personal Data—all information processed by the Company—may be stored on servers located within and/or outside of Peru (such as AWS or Google Cloud), which may constitute a cross-border transfer of personal data in accordance with applicable regulations. Personal data will be retained for as long as necessary to fulfill the stated purpose or until the User requests its deletion.
The Company employs high standards of information security, as well as technical and organizational measures, to prevent the alteration, loss, or unauthorized access to Users’ personal data.
5. SECRET CODE
Once registered, Users will have a password or secret code that will allow them personalized, confidential, and secure access to the Website and its exclusive content. This password may be changed at the user’s discretion, in accordance with the procedure set forth on the Website..
It is the sole and exclusive responsibility of Users to ensure the confidentiality of their password registered on the Website, which allows them to make secure purchases, request services, and obtain exclusive information. Therefore, the Company shall not be held liable for any misuse of the password or its disclosure to third parties.
Based on the foregoing, the User agrees to be financially liable for any misuse of this Website (including use by third parties on the User’s behalf; this also includes minors living with the User who are not subject to any restrictions).
6. USER RIGHTS
The Company recognizes all of the User’s rights set forth in the consumer protection laws in effect in the Republic of Peru, as well as those stipulated in this document.
Simply visiting the Website does not imply any obligation, unless you register as a User and unequivocally accept the terms and conditions offered by the Company, as indicated in these terms and conditions.
7. USER RIGHTS REGARDING THEIR PERSONAL INFORMATION
The User will always retain ownership of all information collected through the creation of their account and their use of the platform. They may request the deletion of all data collected by the platform by sending an email with the subject line “DELETE MY PERSONAL INFORMATION” to soporte@tradetrainingperu.com.
8. PRIVACY AND CONFIDENTIALITY
In accordance with Law No. 29733, the Personal Data Protection Act, and its Regulations approved by Supreme Decree No. 003-2013-JUS, upon registering for and/or using the Website, the User expressly consents to the processing of personal data provided through the portal or by any other means (telephone, mobile app, or WhatsApp).
The User expressly authorizes the Company to transfer personal data to third parties under the terms and conditions set forth on this page. The User declares that he or she is aware of and accepts the privacy policy and agrees to maintain absolute confidentiality regarding the data provided herein. All personal information provided by the User, including shipping information, where applicable, is the sole responsibility of the person providing it.
The information entered by the User will be used by the Company to register the User and create personal accounts, process and track orders, respond to emails, and provide information regarding the User’s account and the services contracted through the Website with the Company. Furthermore, the Company reserves the right to use this information to send emails containing information about service promotions. The Company reserves the right to use this information to send emails containing information related to your account or the services you have purchased, as well as to send information about promotions related to the services it provides. You may request at any time that the Company stop sending you these emails. The Company is prohibited from selling, renting, or exchanging personal information provided by Users with third parties.
The User has the right to file a complaint with the National Authority for the Protection of Personal Data if he or she believes that his or her personal data is being misused.
The Company complies with the regulations and procedures established under the Personal Data Protection Act, which includes registering the database with the National Registry for the Protection of Personal Data.
9. PAYMENT METHODS ACCEPTED ON THIS WEBSITE
Services purchased on the Website may be paid for using the following payment methods accepted on this site:
– ONLINE PAYMENTS: Through a virtual payment processor that guarantees the security of the transaction and accepts all or most domestic and/or international credit or debit cards. The processing and confirmation time for the transaction will be communicated in a timely manner once this feature is securely implemented on the Website.
– IN-PERSON PAYMENTS: Payments made via credit or debit card or a digital wallet accepted by the POS system of the payment processor used by the company.
– BANK TRANSFERS: Via bank or interbank transfers to the Company’s account, which will be provided at the appropriate time. The payment process is completed upon confirmation of the transaction by the bank used by the Company.
– PAYMENT GATEWAY: By creating a link for online payment through a secure payment gateway. A link is generated that includes the price and the product or service, which is then shared with the User or Website Visitor.
10. SERVICES OFFERED BY THE WEBSITE
Offers for services will be made on the Website, which may be accepted electronically or by telephone, using the mechanisms provided by the Website for that purpose. Accordingly, after the User submits a Purchase Request or Registration Request, the Company will send the User an email indicating that the request made on the Website is currently being validated. Consequently, for any transaction carried out on this Website, confirmation and/or validation by the Company is an essential requirement for the formation of consent. In this regard, in order for the User’s purchase or registration request to be considered validated, the following must be unequivocally verified:
- Confirm with the Company the service or product purchased.
- Ensure that the payment method used by the User is valid and accepted by the Company.
- Ensure that the information provided by the User (contracting party) on the website matches the information provided when accepting the offer and that such information is accurate.
In accordance with the foregoing, the validation phase concludes with the issuance of the corresponding payment receipt.
The company reserves the right to change the order status at any time if there is evidence of fraud against the purchaser or if a system error occurs that distorts the price of the offers.
Once the validation is complete, the company will contact the user in a timely manner via email or by phone to inform them of the status of their purchase. Consent shall be deemed to have been given from the moment the Company successfully completes the validation and notifies the user thereof.
In light of the information provided in the preceding paragraphs, and as a measure to ensure the security of transactions, the company may cancel purchases in which the information provided by the customer does not match the available databases, or for which validation has not been performed.
For services that are free of charge or offered at no cost, the User must request registration and wait for the Company to confirm the registration.
11. SCOPE OF THE SUBSCRIPTION PLAN
Users who have purchased subscription plans will have access to:
1. PERSONALIZED CONSULTING: This service allows our subscribers to access personalized consulting, during which the client provides all the details of their inquiry so that the consultant can fully understand their case, analyze it, and provide the necessary response during a meeting.
2. UPDATED INFORMATION: Through periodic emails, we will keep subscribers informed about changes in regulations, case law, relevant information, alerts, and more.
3. CONTINUING EDUCATION: Subscribers will be able to access training sessions in real time and through our platform, allowing them to review them at any time.
4. SPECIALIZED WORKSHOPS: With an annual subscription, users will have access to specialized workshops designed to strengthen their knowledge and skills.
- 12. PERSONALIZED AND SPECIALIZED CONSULTING SERVICES
Use of the services offered by the Company is subject to the following terms and conditions, which govern the relationship between Users and the Company. By making any inquiry or interacting with the Company, the User accepts these provisions:
- AREAS OF CONSULTING: We provide consulting services exclusively in the areas of Strategic Consulting and International Market Research and Promotion. Any inquiries outside these areas will be referred for evaluation as an additional service.
- FOR INFORMATIONAL PURPOSES ONLY: The answers provided by the Company’s advisors are for informational and guidance purposes only. They do not constitute specific professional advice nor are they binding for decision-making purposes.
- LIMITATIONS OF LIABILITY: The Company shall not be liable for any decisions made by Users based on the responses provided. It is recommended that you consult with a specialized professional for cases requiring a detailed analysis of the issue in question or personalized advice.
- INTERPRETATION OF INFORMATION: Inquiries are addressed based on the information provided by the subscriber. The accuracy of the response may depend on the clarity and completeness of the inquiry.
- EXCLUSIONS: The consulting service does not include:
• Preparing, drafting, or reviewing legal documents.
• Services that exceed the scope detailed in the terms and conditions.
• Receiving or sending documents in any format or by any means. - REGULATORY UPDATE: The answers are based on the regulations in effect at the time of the inquiry. The Company does not guarantee the applicability of these answers if the regulations change subsequently.
- SCOPE OF THE CONSULTING SERVICE: The service does not cover complex inquiries, nor does it include those that require a level of analysis specific to the particular case or those that would require the consultant to spend more time reviewing and addressing them than is specified in the plan.
- RESPONSE TIMES AND HOURS:
• Business hours are Monday through Friday, from 9:00 a.m. to 6:00 p.m.
• The response time is within 2 business days of submission/receipt.
• Inquiries submitted outside of business hours will be logged as having been submitted at 9:00 a.m. on the next business day.
• Only previously logged inquiries will be addressed. - TERMS BY SERVICE TYPE: VIDEO CONFERENCE CONSULTING
• Video conference consultations are limited to a maximum of two people, whose information must be provided in advance when scheduling the date and time of the consultation.
• Each video conference consultation must focus on a single area of inquiry. It is not permitted to address inquiries involving more than one area in a single session.
• During the consultation, only questions related to previously submitted inquiries will be addressed. Clarifications regarding these inquiries may be provided, but new questions or additional topics that have not been submitted in advance will not be accepted, as it is essential that the consultant be able to review the inquiry beforehand and determine whether it falls within their area of expertise.
• It is the subscriber’s responsibility to provide clear and specific information about the consultation when scheduling the session. This ensures that the session is efficient and that time is used optimally.
• Depending on the plan purchased, a limited number of consultations are allowed through this channel. These cannot be accumulated or carried over.
• Video conference inquiries will be answered within a maximum of 2 business days, starting at 9:00 a.m. on the next business day following the date they are received.
• The meeting with the assigned advisor will be scheduled in coordination with the client.
• The video conference will last a maximum of 30 minutes. - TERMS BY SERVICE TYPE: CONSULTING VIA MAIL
• Each email sent must contain a single, specific inquiry addressed to a single department.
• Inquiries must be well-written, with clear and specific details that allow the advisor to provide an appropriate response. External files may not be attached to inquiries sent through this channel.
• Inquiries sent by email must be specific and precise, within the scope of the service, and limited to a maximum of 700 characters per message. If an inquiry is submitted that exceeds the criteria for being addressed through this channel, it may be handled as a consulting service with a corresponding quote, subject to prior coordination and the subscriber’s acceptance.
• Depending on the plan you have purchased, a limited number of email inquiries are allowed. These cannot be carried over or used in advance.
• Email inquiries will be answered within a maximum of 2 business days, starting at 9:00 a.m. on the next business day after they are received. - LIMITATIONS OF LIABILITY: The Company is not liable for service interruptions or technical problems beyond its control. However, it undertakes to ensure the availability and quality of its services to the extent possible.
13. TERM, VALIDITY, AND AVAILABILITY OF THE OFFERS CONTAINED ON THIS SITE
The current prices for services will be those published on the Website.
The Company may modify and/or remove any information contained on the Website, including information related to services, prices, and terms and conditions, at any time and without prior notice, until such time as it receives a purchase request, which will obligate the Company to comply with the validation conditions set forth above—that is, once consent has been established between the parties to a specific transaction.
The prices for services published on this site are valid and applicable only on this website.
14. LIMITATION OF LIABILITY AND INDEMNIFICATION
The Company does not guarantee that the Website’s services will always be secure or error-free, or that they will always operate without interruptions, delays, or glitches.
Nor is it liable for any damages or losses on the Website or the Application that may arise from interference, omissions, interruptions, computer viruses, malfunctions, or disconnections in the operation of the electronic system, or from delays or blockages in the use of this electronic system caused by deficiencies or overloads in the Internet system or other electronic systems, as well as damage that may be caused by third parties through unauthorized access beyond the Company’s control.
However, the Company undertakes to use its best efforts to ensure the uninterrupted availability of the website’s services and to minimize errors in any transmission of information that may occur.
15. COMMUNICATIONS
The User expressly agrees that the email address provided on the registration and/or subscription form will be the official means of contact between the Website or the Application and the User, and it is the User’s sole responsibility to ensure that said email address is always active and functional in order to receive all communications from the Website or the Application.
Messages or communications from the Website or the App to Users may only come from the Website’s or App’s official pages or accounts on social media or other platforms. If it is detected that a User is sending communications on behalf of the Website or the App, the company will take the appropriate corrective and legal actions to protect other Users from potential risks of confusion.
In addition, any communication that the User wishes to send to the Website or the App must be sent to the following email address: trade@tradetrainingperu.com.
16. CHANGES TO THE TERMS AND CONDITIONS
The Company reserves the right to update or modify the Terms and Conditions at its discretion. The User is obligated to comply with such modifications once they take effect.
17. GOVERNING LAW AND JURISDICTION
Access to and use of the Website are governed by the laws of the Republic of Peru. Any dispute arising from the terms and conditions—including their existence, validity, interpretation, scope, or enforcement—shall be submitted to the courts of Lima.